At Danika Travel, we strive to provide high-quality outdoor and travel products. Please read our return and refund policy carefully before making a purchase.
1. Eligibility for Returns
We only accept returns in the following cases:
- The product is damaged or defective upon delivery.
- The wrong item was delivered.
Conditions for Returns:
- You must notify us within 48 hours of receiving the product.
- The item must be unused, in its original packaging, and include all accessories.
- Returns are not accepted for change of mind or personal preference.
2. Return Process
- Email us at [email protected] with:
- Order details (order number, name, and contact information).
- Clear photos of the damaged or incorrect item.
- Our team will review your request and respond within 3 business days with return instructions.
- If approved, you may be required to return the item to our designated address.
3. Refund Policy
- Refunds are only issued if a replacement is not available.
- Approved refunds will be processed within 7 business days after the return is received and inspected.
4. Non-Returnable Items
- Used or damaged products due to mishandling.
- Items reported after 48 hours of delivery.
- Products without original packaging.
5. Contact Us
For return or refund inquiries, please email us at:
📧 [email protected]
